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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.


Customer Service Toll Free: 800-351-6648


Hours of operation: Mon-Fri 8am-5pm PST


Email: customerservice@scalpmedonline.com




Please wait at least 48 hours for your order to be processed before placing your call.

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*All orders will be shipped out expedited and USPS PRIORITY PARCEL at no extra charge to the customer.

**Scalp MED® MONEY-BACK GUARANTEE. If you are not completely satisfied with Scalp Med®, for any reason, you can return the unused portion within 120 days for your money back, less shipping and handling. Return Policy

***Free Scalp MED® HERBAL HAIR GROWTH SUPPLEMENT and PANTHENOL-DX® FOLLICLE DETOXIFIER are included with every shipment.

†Testimonials used Scalp MED® for 6 months as part of a Consumer Study, received the product at no charge and were compensated for time/expenses. Individual results may vary. No thickening agents were used in “after” photos.

††Scalp MED® Vitadil contains Minoxidil, the only FDA-approved topical ingredient to help regrow hair. Scalp MED® is not endorsed by the FDA or any other government agency.

†††In an independent 3rd party in-vitro study performed by one of the largest Dermal and Transdermal testing laboratories in the world, following a strict protocol, found that using Scalp MED®’s Vitadil® plus Patented NutriSol®keep the active ingredient at the dermal level-up to 6 times longer with peak blood level flux at 26 hours vs. 4 hours without NutriSol®

*†Consumer Study conducted over 6 months. 96% of participants reported “Excellent” or “Very Good” results.

Celmatrix Corporation is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from, Celmatrix Corporation I hereby authorize Landmark Trade Services Ltd., an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to Celmatrix Corporation and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the customs broker, and that I will obtain the refund directly from Celmatrix Corporation Further, I also authorize the customs broker to forward any refund issued by the CBSA in my name, so that Celmatrix Corporation can be reimbursed.